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Politique de Confidentialité

Privacy Policy – SenPro Services
Last updated: 02/09/2025

At SenPro Services, confidentiality and the protection of your personal data are a top priority. This Privacy Policy explains what information we collect, how we use it, and the rights you have as a user.

1. Data Collected

When you use our services (website, mobile application, recruitment platform), we may collect the following information:

  • Personal data: first name, last name, address, phone number, email address.

  • Professional information: CV, skills, experience, certificates (agents and technicians).

  • Connection data: username, password, IP address, browser type, device used.

  • Payment data: banking information (in the case of financial transactions).

2. Use of Data

Your data is used for the purpose of:

  • Providing and improving our services (connecting clients and agents).

  • Managing recruitment processes and assignments entrusted to agents.

  • Ensuring customer follow-up and technical support.

  • Guaranteeing the security of our services and preventing fraud.

  • Communicating with you (emails, notifications, promotional offers, satisfaction surveys).

3. Data Sharing

SenPro Services is committed to not selling your personal data.
However, your information may be shared with:

  • Our technical and financial partners (secure payment, hosting).

  • Competent authorities, if required by law.

  • Our investors and partners, in the form of aggregated and anonymized data.

4. Data Retention

Your data is retained for as long as necessary to provide our services or to comply with our legal obligations. You may request its deletion at any time (see Section 6).

5. Data Security

We implement technical and organizational measures to protect your data against unauthorized access, loss, or alteration (encryption, secure access, backups).

6. Your Rights

In accordance with applicable regulations (GDPR and local data protection laws), you have several rights:

  • Access to your personal data.

  • Rectification or updating of your information.

  • Deletion of your data (“right to be forgotten”).

  • Objection to the processing of your data for marketing purposes.

  • Data portability (transfer to another service provider).

To exercise your rights, contact us at: [email protected]

7. Cookies and Trackers

We use cookies to improve user experience, analyze traffic, and offer tailored content. You can manage your preferences through your browser settings.

8. Changes to the Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Changes will be published on our website and will take effect immediately.

9. Contact

For any questions regarding privacy or your personal data, you may contact us: